Google Docs and Sheets are experiencing partial outages
Google Docs and Sheets are experiencing partial outages

By Jon Porter

Multiple Google services are currently experiencing outages, with some users unable to create new documents in Google Docs and Google Sheets. Google’s Workspace Status Dashboard is reporting that Drive, Docs, Sheets, Slides, and Classroom are all experiencing service disruptions.

When trying to create a new document in Google Docs, the following error message appears:

Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.
To learn more about the Google Docs editors, please visit our help center.
We’re sorry for the inconvenience.
– The Google Docs Team

The issue has been acknowledged by Google, which says it’s currently investigating the problems. “The affected users are able to access Google Drive, but are seeing error messages, high latency, and/or other unexpected behavior,” an update posted at 9:36AM ET reads, “Affected user are unable to create new documents.”

In a second message, posted at 10:40AM ET, the company said it’s continuing to investigate the issue, and promised to provide an update by 12PM ET.

An error message appears in Google Docs when users try to create a new document.

Downdetector is currently showing spikes in issues with Google Drive, Google Classroom, and Google itself, though we’ve not encountered any issues on Google’s main search site. The outage appears to be occurring in multiple countries, if reports on Twitter are anything to go by, and we’ve verified problems are occurring in the UK and US.

Google is reporting partial outages across Drive, Docs, Sheets, and Slides.

There’s never a good time for an outage, but problems like this are particularly bad with so many people currently working and studying from home.